"D.S. -- Calif. I just wanted to thank you for all of your hard work and congratulate you on a job well-done. I think that you went out of your way to keep me informed and to even take on some of the financial obligation. It set my mind at ease being able to depend on you to physically be there and take care of things that I couldn't being so far away. Thanks again. "

  -D.S. CA, Client

"G.M. -- Little River, Calif. We hired Susie as our agent because we thought that she would be a very "pro-active" agent. And she has not disappointed us. Though the market for property over $2,000,000 has not taken off in the Mendocino area since the "great recession", I am sure that Susie will sell our property when the market turns. When we listed our property, we asked Susie to do extra work to get all of our complicated information and video tour displayed on the internet in the right way and in the right places. She very patiently expedited all of our requests. She is always willing to help in any way she can. She will always answer emails promptly and follows up with all the details. That's so important. Susie's office being in Fort Bragg has had no effect on dealing with our property in Little River. She lives in Mendocino and Is more connected to Mendocino than Fort Bragg. Because the MLS is shared by all area agents and most people search the internet, it really doesn't seem t"

  -G.M. Little River, CA, Client

"D.&V. R. -- Albion, Calif. My husband and I enjoyed working with Susie very much. She has a delightful personality, has great knowledge of the area, and very prompt in providing information. She is great for listening to your wants and desires, then finding the right property for you. She provided schedules of what to expect and kept everything moving along until completion. If need be, we would definitely ask Susie to represent us again and have already recommended her to our friends. We also consider her one of our new friends on the coast. "

  -D & V - Albion, CA, Client

"F.G. -- Chico, Calif. Working with Susie was a pleasure; she was always available to answer my questions, and was more than willing to help every step of the way, I would not hesitate to hire her again to sell a property, just as I would call her if I were in the market to buy. Based on my experience with her, I have referred a potential seller to her that may be listing a property shortly. | "

  -F.G. - Chico, CA, Client

"H.S. -- Mendocino, Calif. It Is with the greatest pleasure and enthusiasm that I recommend Susie Francis to anyone even dreaming about selling or looking for property on Mendocino's unmatchable North Coast. Not only does she have in-depth knowledge of the myriad rules and laws involved with the buying and selling of real estate in the state and region, she understands with a full heart how to guide any issue through whatever challenging shoals present themselves, and with the goal not of merely arriving at any shore, but of getting there in a way that has explored every possible passageway for everyone's safety and comfort. "Passion" and "grace" are occasionally used in rare instances when vision and quality of journey are fused, but I have never - and I was an escrow officer for many years, plus my husband and I have sold and bought properties six times in different parts of the country - encountered an agent with such a commitment of sustaining both. When we traveled to the area for "

  -H.S. MENDOCINO, Client

"L.S. -- Calif. When my parents passed, they left their beautiful home in Fort Bragg. It was a charming old farm house, built in 1912, and full of happy memories for me and my siblings. We chose Susie Francis to sell this family property for us. She appreciated its unique architecture and potential. Susie worked tirelessly; there were many troublesome issues with the property, most related to its age. My siblings and I were not local and couldn't take care of all the inspections and repairs. Susie went the extra mile, many times over, to make sure everything got done. The house sold in less than 2 months and for a price much higher than many of the other agents we interviewed thought we could get! I warmly recommend Susie Francis to anyone selling property in the Mocino area. "

  -L.S. - CA, Client

"M. M. -- Fort Bragg, Calif. I want to sincerely thank you for making my recent home purchase in the Fort Bragg area such a delightful experience. I was really impressed with your enthusiasm to make this happen. My personal banker was amazed at the short time span between deposit and final payment and close of escrow. We had to break a record as to speed! I want to express a special thanks for being a "keeper of the keys" so the repair people could get in when I was not able to be there personally. That's beyond the call of duty. I wall certainly recommend Fort Bragg Century 21 and Susie Francis to anyone purchasing or selling property. I just can't thank you enough for making my family's dream come true "

  -M.M. Fort Bragg, CA , Client

"M.&L. B. -- Calif. We want to thank you for the outstanding customer service you provided during our recent home purchase. You always responded quickly and in a professional manner to our questions and concerns. We feel what impressed us most was your honesty and integrity. We know we will call you for any of our future real estate needs, and refer our friends and family to you. Thanks again. "

  -M.& L. B. CA, Client

"L.E. -- Calif. My agent, Susie Francis, couldn't have been better. I live in another state and visited Mendo to prepare the house for sale and to get it listed. I really appreciated that Susie didn't waste any time and matched my "get 'er done" sense of mission. She was quick to produce comparables, aggressive in setting a suggested selling price, and prompt in getting my contract with C21 set up. The listing went public after I was back home. Within two days, I had one bidder, a cash buyer in a hurry. That made for an exciting transaction. Susie stayed in close communication with me by phone and email to facilitate the buyer's short response times and generally to hasten the process. I love that her workday doesn't end at 5:00 pm. "

  -L.E. - Calif., Client

"J. -- Calif. Thank you for seeing me through it all!! And, you really did. You were very encouraging thru all our comedy of errors. You're such a sweet, nice little bundle of energy. I hope you have continued success. I would not want your job. Have a great dinner -- maybe for Forrest's B.D. Let's keep in touch. "

  -J - CA, Client

"L.&S.O. -- Calif. Susie was execellent to work with. Showing us several properties over the period of a year. Never pushing and always very helpful with anything we needed. When we found what we wanted to buy, she even found insurance for us. When she was out of the area, she had her phone and computer with her to help close the deal. We would highly recommend Susie to anyone looking to buy property. "

  -L & S.O.-Calif., Client

"D. & D. -- Calif. We just can't thank you enough for finding this wonderful house. We got so busy moving we didn't take a moment to thank you. For here is that moment. We enjoyed working with you as our realtor. You will come highly recommended. Thank you for everything. "

  -D & D - CA, Client

"D.M. -- Calif. I have had the pleasure of knowing Susie Francis for the past 5 years. One day I walked in to the Century 21 office in Fort Bragg and I was thankfully greeted by her friendly, energetic, and kind face. My husband and I had been looking for a place in Mendocino County preferably on the oceanfront and had decided to enlist the help of an agent. The instant I met Susie, I knew she was the perfect fit for helping us find our property, and this began our adventure together. Susie showed us many properties, always happy, cheerful and with such a great up-beat demeanor. She spent so much time with us, never pushing us, which made the experience relaxing and fun. Although Susie lives in Mendocino, she showed us properties from Elk all the way to Westport. She would happily greet us in Mendocino at her Mendocino office when she showed us a property In Mendocino, Albion , Little River and anywhere between. I have always been amazed at how knowledgeable she is with the surrounding "

  -D.M. CA, Client

"J.L. -- Fort Bragg, Calif. I could not be happier with Susie Francis' help with this difficult sale. It was difficult because we were giving up our family home, and Susie was exceptionally kind and understanding. It was also difficult because she had to deal with a large group of siblings, not all of whom saw eye-to-eye regarding the sale price and marketing of the home. Again, Susie advised us with style and grace, going above and beyond my expectations with her suggestions and advertising of the property. Susie has so impressed me over the years that she is my number one referral for any of my clients who have property sales. Keep up the good work! "

  -J.L., Client